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Find clear answers to common questions about banking, borrowing, mortgages, business services, digital tools and more. Browse by topic to quickly find the information you need - or contact Michigan First if you’d like personalized help.
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Michigan First will never unexpectedly call or text you asking for your login credentials, full card number, account number, Social Security number, or other sensitive information. Caller ID can be spoofed, so do not rely on the displayed number alone. If you are uncertain, do not respond or click a link. Contact Michigan First directly at 800.664.3828.
Contact Michigan First immediately at 800.664.3828 if you notice an unauthorized transaction or believe your account information has been compromised. You can also use the Michigan First Mobile App to turn an affected debit or credit card off while you contact the credit union. Change compromised passwords and continue monitoring your accounts for unfamiliar activity.