365 Live Contact Center
Our team is always within reach and ready to help. Contact us anytime at 800.664.3828.
Personalized service meets banking convenience
No two people are the same, and neither are their finances. That's why we take the time to understand your goals before recommending solutions tailored to your needs. We also make banking simple and convenient through digital tools and access to local experts. With 365 Live, you get both convenience and personalized service with every call. Whether you're saving for retirement, buying your next vehicle, or planning for what's ahead, Michigan First is here to help.
Around-the-clock convenience
We've all been there. You wake up at 2 a.m. thinking about that car payment you're pretty sure you forgot to make, or wondering if your direct deposit was set up correctly. Stop worrying and start dialing! Michigan First will assist you anytime at our 24-hour contact center. You’ll reach a live and local representative who can help you with all of your banking needs.
Michigan First also offers online banking and an easy-to-use mobile app that allows you to do all your banking from the comfort of your own home.
We’re always striving to provide an easy and convenient banking experience – 24 hours a day, 365 days a year.
Audio Teller
Sometimes speaking with a live representative isn't necessary. For common account questions or everyday banking needs, our Audio Teller may be the right solution - and it's just a phone call away. Simply call 800.248.9101.
We've made it easy for members to take care of everyday banking tasks with the touch of a few buttons. If Audio Teller doesn't provide everything you need, you can also use our mobile app, online banking, or speak with a credit union representative by contacting the 365 Live Contact Center.
How Audio Teller can assist you:
- Manage accounts protected by Personal Identification Numbers (PIN)
- Check account balances
- Make payments on Michigan First loans
- Transfer funds
- Stop payment on checks
- Verify recent transactions