Beware of Toll Scam Texts

If you've recently received a text message claiming you owe money for an unpaid toll, you're not alone. The Better Business Bureau (BBB) has identified this as an emerging scam targeting Michigan drivers and motorists across the country. Scammers are using  fake toll collection notices to trick recipients into providing personal information or making fraudulent payments. Here's what you need to know to stay protected.
 

How the Scam Works

Fraudsters send text messages pretending to be from legitimate toll agencies, claiming you have an outstanding balance that needs immediate payment. These messages often include:

• A link to a fake website resembling a real toll service
• A demand for quick payment to avoid fines or penalties
• Language designed to create urgency and fear

If you click the link, you may be directed to a fraudulent site that asks for sensitive information, such as your credit card details or even your driver's license number. Some scams may also install malware on your device.
 

Why Michigan Drivers Are at Risk

Even if you primarily drive in Michigan, you could receive these scam tests after visiting another state with toll roads. Scammers may use public databases or stolen information to target recent travelers. Michigan has very few toll roads, which are mainly the Mackinac Bridge and some international crossings. Payments are made through official channels, never via unsolicited texts.
 

How to Protect Yourself

To avoid falling victim to this scam, follow these precautions:

• Verify Before You Pay: Always check with official toll agencies before making a payment. If you traveled out of state, visit the official website of that state's toll authority to confirm any outstanding charges.
• Do Not Click Suspicious Links: If a text message contains a link and you're unsure of its legitimacy, do not click it.
• Watch for Red Flags: Poor grammar, vague details, and high-pressure tactics are common signs of a scam.
• Monitor Your Accounts: If you suspect you've entered personal information on a fraudulent site, monitor your bank statements and consider freezing your credit.

 

What to Do If You've Been Scammed

If you believe you've fallen victim to unpaid toll text scam:

• Contact your bank or credit card provider to report unauthorized charges.
• Change your passwords if you entered login details on a fake site.
• Report the scam to the BBB Scam Tracker and relevant authorities.

Scammers are constantly finding new ways to trick people, but staying informed can help you avoid these threats. If you ever have doubts about an unexpected toll charge, always verify through official sources before acting.